shared server resources

[findtim]

can someone help me understand this, I have a small ecomm site, woo commerce and Its @ 6gig as its really image based, I have it at 50gig bandwidth and its only using 50% per month of that p/m. the database is only 120MB, only 4 email addresses using next to nothing in bandwidth.

so my question is, why would my host say I am using excessive server resources?

I'm not getting any spam, I have turned off blog commenting, there is no ability to signup unless you purchase, it has wordfence, wp- super cache.

the other plugins I have I use on most of my other sites and have no issues.

any ideas?

tim

 

[chris]

so my question is, why would my host say I am using excessive server resources?

You need to ask them what resources, if it's not bandwidth - is it disk space, CPU, memory?

If you go into cPanel > Logs > Bandwidth to get a breakdown by protocol, and Logs > Resource Usage for any warnings.

120MB for a WordPress database is big, it sounds like something isn't right.

Also, check your error logs. It might point to the issue.

Do you have ssh/root access to the server?

Cheers,
Chris

 

[findtim]

i've found a rogue file

http://www.youtube.com/watch?v=ZWo3G7iXW8U

at, wp-content/uploads/wp-conn.php

tim

PS: for some reason "backup buddy" keeps popping up in my search for answers but not yet confirmed.

 

[chris]

If there's a webshell on your server, it could be being used for anything like spam, phishing etc.

Personally I'd take the site down immediately and try and get to the bottom of it.

 

[findtim]

If there's a webshell on your server, it could be being used for anything like spam, phishing etc.

Personally I'd take the site down immediately and try and get to the bottom of it.

the site has been taken down, working on it now, to much info to type and need to get to it
http://www.youtube.com/watch?v=ZWo3G7iXW8U

this is the bastard

tim

 

[findtim]

120MB for a WordPress database is big, it sounds like something isn't right

yes I agree, there are so many different variations on products and I think that's the problem, I don't like it but haven't found anything better for WOO ! so any advice is welcome.

we have the flowers, then upgrade, then add chocs x 3 different sizes, then add teddy bear x 3 different sizes, then balloons x 5.

so every product gets grown by all these alternatives, and that I know is a problem which I have been trying to solve as well.

tim

 

[findtim]

thanks chris for your help, and I am just downloading ANOTHER backup so I have some time.

I just found this on another forum and thought it was good info as I had problems and then added in "wordfence" and then now I still have problems.

so I post this for information only, no opinion, just looking for solutions for myself.
the full thread is here

http://wordpress.org/support/topic/remove-wf-from-database

what I find interesting is this.

Folks please please read this before you add to this thread:
As many posters have mentioned there is an option at the bottom of the Wordfence 'options' page titled:

Delete Wordfence tables and data on deactivation?
​

Check this and then hit save. Then deactivate Wordfence. All the tables we create will be removed including any other data we add.
If you want to optimize Wordfence for speed, simply disable Live traffic. That will reduce database load on smaller web servers and speed up your site.
We run Wordfence with full live traffic and all the trimmings on all our own production sites without any performance issues.
Again: You do not need phpmyadmin to remove Wordfence data. It's already built in. You can also use this technique to reset Wordfence to defaults or simply clean up the tables. Check the box to remove Wordfence data, then disable and reenable the plugin and you have a clean Wordfence database.
Regards,
Mark.

 

[nt81]

Shared hosting is a bitch. Ask me all about moving my shared hosting from VentraIP to a new VPS.

With shared hosting, you pretty much get virtual memory (RAM & CPU) limit that is shared with everyone else. Not a problem until you end up on an over-sold server...

Backup buddy could be tying up server resources every time it is on a scheduled backup. It should be burned with fire.