chris
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Human error appears to be the cause...
Source: https://www.itnews.com.au/news/nab-reveals-13000-person-data-breach-at-6pm-friday-528757
Chief data officer, Glenda Crisp, said the compromised data “included customer name, date of birth, contact details and in some cases, a government-issued identification number, such as a driver’s licence number.”
Crisp attributed the issue to “human error”.
Source: https://www.itnews.com.au/news/nab-reveals-13000-person-data-breach-at-6pm-friday-528757