It is a fair argument (have never liked them) but are Netfleet at fault in this instance?
They are Snoopy. Whilst Robert does get a bit emotive, I think we'd all be pissed if this happened to one of our domains for such a long period. And it's not just him that it's happened to.
But once again, communication does solve things Robert. I have offered to set you up with your own batphone.
Whether you or your pride agree with this or not, if you and Nikki cleared the air and started with a clean slate, everyone will be a winner. Imho.
Crap happens at every registrar - and sometimes it can also take a while to sort things out. I speak from experience as a domainer - and as a past registrar . As a professional domainer for the last 10 years, I've made it my business to know how to contact the right people at every organization I deal with.
"It's not what you know; it's who you know".